Warranty

SERVICE YOU CAN COUNT ON.

When you believe in quality, craftsmanship and going the extra mile, it’s easy to stand behind your work. That’s why we’re proud to offer one of the most comprehensive warranty programs you’ll find for a new home throughout the Northwest.

After you have received the keys to your new Hayden Home,  we’ll be by your side. Our Warranty Care Program provides a one-year builder warranty on our work, happily taking care of any issue that arise. We track all warranty items with our state-of-the-art technology and support our homeowners with a Customer Service Technician that is 100% focused on your after move-in service items.  With real time scheduling, tracking and information, you can be assured your warranty requests are scheduled, tracked and completed as quickly as possible. The skill and experience of our team along with the latest technology means your satisfaction is guaranteed.

 

Online Warranty Service
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Note: In an emergency, such as water leakage, lack of heat, or if electricity to the whole house is out, please do not fill out the online
form. Call our emergency line at 1-855-429-3363. This number is monitored 24/7, please leave a message and an on-call service technician will respond promptly.

CONTACT OUR WARRANTY SERVICE DEPARTMENT

2464 SW Glacier Place, Suite 110 Redmond, OR 97756
Customer Service Hours: 8:00am – 5:00pm Monday through Friday
Phone: 541-923-6607
Fax: 541-548-0761
Emergencies: 1-855-429-3363
OR CCB# 172526
WA CCB# HAYDEHL937BH
ID CCB# RCE-29144

DOWNLOAD THESE ADDITIONAL RESOURCES

Warranty Service Form

Owner Occupied Warranty Manual