REDMOND, Ore. — Hayden Homes has been honored with the 2019 Avid Benchmark Award for excellence in homebuyer satisfaction. Hayden Homes’ Central Oregon and South Idaho regions were recognized for scoring among the top 25 percent of Avid’s nationwide databases on the New Home Move-in Experience survey.
“It is a privilege to be recognized by Avid Awards for our commitment to delivering an exceptional customer experience,” said Steve Klingman, President of Hayden Homes. “This award is a testament of our teams’ dedication to our homeowners. Our goal is to not only provide high-quality, well-built homes but, also an exceptional customer experience where our customers trust in our company, have pride in the choice they made and feel card for during every interaction with us.”
Homebuilders throughout the U.S. were honored with the prestigious awards for scoring highest with their customers on homebuying experience surveys. Award winners were chosen based on results received from some of the largest publicly traded NYSE/NASDAQ builders, North America’s largest private builders, and hundreds of small volume and custom builders from coast to coast.
“We are thrilled to honor the winners of the 16th Avid Awards, who have set the highest standards for home quality and customer service across North America,” said Paul Cardis, founder and chief executive officer of Avid Ratings. “Our goal is to provide homeowners with the certainty that their builder will not only meet, but exceed, their homebuying expectations.”
The Avid Awards are regarded as a trusted benchmark of customer service performance in the homebuilding industry. Avid Ratings has long been at the forefront of bringing transparency of builder performance to consumers by consumers since 1992. In order to determine the Avid Award winners, homebuilding companies are evaluated using Avid’s award-winning platform. Every homebuyer survey in Avid’s database is meticulously analyzed to determine each builder’s Avid Index Score, which is evaluated using scores from the total homebuying experience, the willingness to refer, and the actual number of recommendations a buyer has made.
About Hayden Homes
Established in Redmond, Oregon in 1989, Hayden Homes has provided over 16,000 new homes to price conscious, value-driven homebuyers in underserved, secondary markets throughout Washington, Oregon and Idaho. Hayden Homes continues to be the largest privately-owned new home builder in the Pacific Northwest.
With a commitment to building a strong community together, Hayden Homes has contributed 3.2 billion dollars to local economies and has created more than 62,000 jobs since the company’s inception. Hayden Homes supports philanthropic efforts in the communities in which they build and have contributed more than 18.3 million dollars in charitable donations with the flagship of their giving through the 501(c)(3) Non-Profit, First Story. To date, First Story has provided 77 deserving and capable families throughout the Pacific Northwest with a safe, healthy affordable home and a first step toward financial freedom. The Hayden Homes brand family of companies includes Simplicity by Hayden Homes, Wise Size Homes and Hayden Homes, all providing an unparalleled selection of opportunities for those looking to purchase a new home.