11/16/20: Model Home Closure Update

We have made changes to our business hours in compliance with Governor Kate Brown and Jay Inslee’s current statewide restrictions.

OUR MODEL HOMES ARE CURRENTLY CLOSED. 

However, we are still available to assist you, please call or email us for a virtual appointment. To set up your virtual appointment email us at info@hayden-homes.com.

9/18/20: Wildfire Support Update

Our hearts go out to our homeowners, future homeowners, trade partners and communities in Oregon and Washington affected by the devastating wildfires. Thank you to all the frontline hero’s – our firefighters, medical personnel, first responders and volunteers – for your bravery and service.

For those of you facing fires close to home, or who have already been impacted and/or evacuated, we want to ensure you have the support you need. We have received a number of inquiries from our own team members, current customers, past customers, realtors and fire victims about what services we offer for building as well as what community support we can provide. Like so many others, we want to help however and wherever we can. Our goal is to help families, individuals and communities have access to the support they need to recover from these devastating wildfires.

Our team is taking proactive steps to help in two ways:

  • Re-building support. If your home has been destroyed by the wildfires, we may be able to help. While we are not a remodeling company and cannot build on existing fire compromised foundations, provide demolition, remediation services, or rework/redo compromised utilities, Simplicity by Hayden Homes can build any home plan following their standard processes and procedures, with or without the Turn-Key Solution, in our footprint of Oregon, Washington and Idaho. We know each situation will have specific circumstances, so please visit Simplicity’s information page to learn more.
  • Community support. We exist to Give AS You Go™ so together we build a strong community and lead fulfilled lives. From relief fund donations, to drop-offs to offering our time and services, we are committed to providing support to those in need. We have compiled a list of local resources and we will continue to update this as more information becomes available. If you or someone you know is in need of support, please contact us at info@hayden-homes.com to see if we can help or are able to connect you with a local resource who can.

7/6/20: Our Tri-Cities and Yakima Model Homes are Open!

Our model homes in the Tri-Cities and Yakima, Washington, areas including the Riverhawk Pointe, Cottages and Clearwater Creek and Ahtanum Estates community/model home locations, are resuming regular hours. As we open our model homes back up, the safety of you, your families, our team members and our community remain of the utmost importance to us. We are continuing to take a variety of measures to ensure a safe and healthy environment. We will be:

  • Continuing to social distance
  • Sanitizing our Model Homes and Sales Centers after every visitor
  • Washing our hands frequently
  • Providing masks and gloves for our guests and team members
  • Limiting the number of people in our Model Homes and Sales Centers to parties of two at a time

We ask if you have a fever, cough or are feeling sick, instead of entering our Model Homes or Sales Centers, please allow us to virtually assist you.

Can’t make it into a model home, or prefer not to? No problem! We still offer and encourage virtual appointments. You can also virtually tour our home plans and design your home on our website. View all of our communities throughout the South and Central Washington areas, or our lineup of available new homes, contact us to schedule your appointment, or stop by!

6/23/20: A Message for Our Model Home Visitors!

Face Masks and Hand Sanitizer is Available in Our Model Homes

5/29/20: Our Walla Walla County Model Home is Open!

Our model homes in Walla Walla, Washington, including the Homestead and Provenance community/model home locations, are resuming regular hours. As we open our model homes back up, the safety of you, your families, our team members and our community remain of the utmost importance to us. We are continuing to take a variety of measures to ensure a safe and healthy environment. We will be:

  • Continuing to social distance
  • Sanitizing our Model Homes and Sales Centers after every visitor
  • Washing our hands frequently
  • Providing masks and gloves for our guests and team members
  • Limiting the number of people in our Model Homes and Sales Centers to parties of two at a time

We ask if you have a fever, cough or are feeling sick, instead of entering our Model Homes or Sales Centers, please allow us to virtually assist you.

Can’t make it into a model home, or prefer not to? No problem! We still offer and encourage virtual appointments. You can also virtually tour our home plans and design your home on our website. View all of our communities throughout the Walla Walla area or our lineup of available new homes, contact us to schedule your appointment, or stop by!

We are grateful to have you as part of our Hayden Homes community and are available to assist you in any way.

5/23/20: Our Spokane County Model Homes and Sales Centers are Open!

Our model homes in Spokane County, Washington, including the Summerfield, Sterling Hills and Harvest Bluff model homes locations,  are resuming regular hours. As we open our model homes back up, the safety of you, your families, our team members and our community remain of the utmost importance to us. We are continuing to take a variety of measures to ensure a safe and healthy environment. We will be:

  • Continuing to social distance
  • Sanitizing our Model Homes and Sales Centers after every visitor
  • Washing our hands frequently
  • Providing masks and gloves for our guests and team members
  • Limiting the number of people in our Model Homes and Sales Centers to parties of two at a time

We ask if you have a fever, cough or are feeling sick, instead of entering our Model Homes or Sales Centers, please allow us to virtually assist you.

Can’t make it into a model home, or prefer not to? No problem! We still offer and encourage virtual appointments. You can also virtually tour our home plans and design your home on our website. View all of our communities throughout the Spokane area or our lineup of available new homes, contact us to schedule your appointment, or stop by!

We are grateful to have you as part of our Hayden Homes community and are available to assist you in any way.

5/22/20: Our Central Oregon and I-5 Model Homes and Sales Centers are Open!

Our model homes throughout Central Oregon and the Willamette Valley, in Oregon are resuming regular hours. As we open our model homes back up, the safety of you, your families, our team members and our community remain of the utmost importance to us. We are continuing to take a variety of measures to ensure a safe and healthy environment. We will be:

  • Continuing to social distance
  • Sanitizing our Model Homes and Sales Centers after every visitor
  • Washing our hands frequently
  • Providing masks and gloves for our guests and team members
  • Limiting the number of people in our Model Homes and Sales Centers to parties of two at a time

We ask if you have a fever, cough or are feeling sick, instead of entering our Model Homes or Sales Centers, please allow us to virtually assist you.

Can’t make it into a model home, or prefer not to? No problem! We still offer and encourage virtual appointments. You can also virtually tour our home plans and design your home on our website. View all of our communities throughout Oregon or our lineup of available new homes, contact us to schedule your appointment, or stop by!

We are grateful to have you as part of our Hayden Homes community and are available to assist you in any way.

5/11/20: Our Treasure Valley Model Homes and Sales Centers are Open!

Our model homes throughout the Treasure Valley, in Idaho are resuming regular hours. As we open our model homes back up, the safety of you, your families, our team members and our community remain of the utmost importance to us. We are continuing to take a variety of measures to ensure a safe and healthy environment. We will be:

  • Continuing to social distance
  • Sanitizing our Model Homes and Sales Centers after every visitor
  • Washing our hands frequently
  • Providing masks and gloves for our guests and team members
  • Limiting the number of people in our Model Homes and Sales Centers to parties of two at a time

We ask if you have a fever, cough or are feeling sick, instead of entering our Model Homes or Sales Centers, please allow us to virtually assist you.

Can’t make it into a model home, or prefer not to? No problem! We still offer and encourage virtual appointments. You can also virtually tour our home plans and design your home on our website. View all of our communities throughout the Treasure Valley our available homes, contact us to schedule your appointment, or stop by!

We are grateful to have you as part of our Hayden Homes community and are available to assist you in any way.

3/25/20: Your Service Requests

We want to thank you for your patience and understanding while we postpone Service Requests for the time being. We would rather address your needs in person, but out of an abundance of caution for everyone’s health and well-being, we are delaying in-person appointments for now.

Please rest assured that we’re here for you by phone and email, and even Skype or FaceTime, to diagnose and understand your questions. We will help you address as much as we can using these methods until we’re able to resume normal operations.

As a reminder, please see this notice from a local city – only toilet paper should be flushed. This helps avoid stressing the municipal sewer system (with potentially limited staff) and protects your home.

City Note – only toilet paper should be flushed

In the meantime, you can count on us to track any outstanding items for your home, and communicate with you about the status. When we are back to ‘business-as-usual’, we expect to have a backlog of items to address across the communities we serve. We will be working to support everyone’s needs as promptly as possible. We’re in this together and we sincerely appreciate having you as part of our community. Be well!

Warm regards,
Hayden Homes Customer Care Team

3/25/20: Essential Services

According to the latest information available from federal, state and local authorities, housing construction is deemed an essential business. The health and safety of our team members, trade partners, suppliers and our community are of the utmost concern. We have the following measures in place to ensure a safe jobsite:

Jobsite Protection Sign

3/23/20: Update on Visiting Guidelines

Given the current COVID-19 guidelines, Hayden Homes sales centers and model homes are currently open By Appointment Only.

Should you wish to make an appointment, please contact us at 541-797-0097 or onlineconcierge@hayden-homes.com.

We encourage you to stay connected with us online and by phone during this time. We have a variety of tools on our website including our Design Your Home feature as well as our virtual tours which offer an interactive look at our floor plans.

Our Community Managers and Online Home Concierges are ready to assist you by phone or email. Contact us to get started or if we can assist you in any way.

onlineconcierge@hayden-homes.com

541-797-0097

We look forward to connecting with you!

3/18/20: Stay Safe: Virtual Options for Buying Your Dream Home

We continue to keep the safety of our customers, team members and communities a top priority. Our model homes remain open for business as a clean and safe environment to purchase a home. Our goal is to provide support and guidance to our homebuyers throughout this uncertain time.

Given that, we want you to know that you can trust Hayden Homes to be here with you every step of the way. From building your new dream home on our website, to digital contract appointments, and even the ability to virtually meet our Community Managers, we will make sure your plans to buy a new home are met with ease.

Can’t make it into a model home, or prefer not to? No problem! You can utilize the below tools without ever leaving your home.

  • Design Your Home Online
    • View the variety of signature, award-winning home plans we have available online, then click on the “Design Your Home” button. You can explore and customize your favorite options while seeing pricing.
  • Virtual Tours
  • Appointments
    • We offer a variety of options to get in touch with our Community Managers, from private one-on-one model home appointments, to phone or teleconferencing appointments, just let us know what is best for you!
    • We utilize digital contracts in order to prepare and send you your paperwork so all you need to do is sign.
    • Sometimes all you need is someone who can answer questions and get you going in the right direction. Our Online Home Concierge is here to help you with just that.
  • Mortgage Calculator
    • Not sure where to start? Assessing your finances is a good first step when deciding when you are ready to make the leap to home ownership. Utilize our mortgage calculator and reach out to us for any questions or help along the way.

3/12/20: An Update from Hayden Homes

As the impacts of the novel coronavirus (COVID-19) increase, we feel it’s important to connect with you to share the steps we are taking in our model homes to help keep you, our team members and our communities safe and healthy.

The health and safety of our customers and team members is our top priority. Our model homes are cleaned and sanitized daily as part of our normal course of business. We have recently increased the frequency of cleaning in our model homes, in addition to adding resources such as antibacterial soap for both our customers and team members.

Based on information we’ve received, our own preparedness and the current state of our operations, we are confident our model homes continue to be safe.

Our model homes will remain open during normal business hours. We make it easy for you to learn about our communities, home plans and pricing by visiting our website at www.hayden-homes.com, where you can build your home with our Design Your Home Feature as well as contact us with any questions.

We are grateful to serve you and our communities and look forward to seeing you soon.